(1).We ship all orders to all over the world | Free shipping any 2+ items or $25+!
(2).Ship by Air express, like USPS, EMS, DHL, TNT etc. They are a door to door service. According to a different country, we will choose most convenient Air express for you.
(3).When you finish your order, we will begin processing your order within 2 hours. It usually takes 1-2 working days to prepare your orders.
(4).The delivery time is about 15 working days.
(5).We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.
(6).We will provide the tracking number and track links via email to you.
★Please note that shipments can occasionally be delayed due to unforeseen circumstances(Such as Festival). All shipments are sent fully insured.★ If you are not satisfied with our products, we offer a full return service. We will do our best to meet your needs, and at the same time.
The things you need to do are: Keep items and attachments attached, including the outer packaging, label, receipt, after the service card and other accessories. The article must be new and unused. Please contact our customer service representatives soon, and start processes back as fast as you can. We are sorry to inform you that we can not offer you return service if the situations occur as follows: 1. Deformation or damage of goods that have caused by the customer himself that affect the resale of goods such as remove it from the label, sleeve or collar stretched out of shape. 2. have been washed. 3. have been contaminated by cosmetics, perfumery, and scents.etc. 4. personal and subjective reasons, not quality issues.
(1). We only allow a complete refund for items that have caused problems by us.
(2). If the returning package does not include all the accessories and spare parts shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
(3). If due to any reason, you need to change the size, color, or refund under the reason of "unlike" the postage deducted from the total price of the product.
We will accept exchanges for a different size or color within 30 days of the original order dispatch. Please contact us with your Order ID and one of our staff will assist you. Would you like to exchange items to a different style, you would get back your items for a refund (as per Return policy) and place a new order for the style you prefer to place.
You must contact us before returning the items. All items sent back to us must not behave in their original condition, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own safety because we are not responsible for lost shipments. Shipping and handling charges are not refundable.